1.1 The Hey Engage application (App) is owned and operated by Hey Engage Holdings Pty Ltd ACN 168 668 826 (Hey Engage, We, Us or Our).
1.2 The App provides a service with the intended use to facilitate interaction between social media users (Account Holders) who may wish to develop a commercial relationship. In these terms and conditions, Account Holders are collectively referred to as Users or You (with all derivative words having a corresponding meaning).
1.7 We endorse fair information handling practices and use of information in compliance with Our obligations under the privacy laws in force in Australia from time to time. Any information provided, including identification of individuals, will be used only for the purpose/s intended or authorised and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.
1.8 Hey Engage may change this Policy by updating this page. Any update to this Policy will be effective from the date that it is posted on the App or on Our website, www.nichify.com
2.1 Users’ Personal Information is held by Hey Engage in accordance with the requirements of the Privacy Act 1988 (Cth). We actively collect only the Personal Information that is reasonably necessary for Users to utilise the App.
2.2 We will collect Personal Information from You when You register to use the App. Personal Information collected by Us will primarily include:
2.3 Should You wish to alter Your Personal Information registered on the App, please do so by amending Your profile information through the App or contacting Us at email@example.com.
2.4 We will not directly solicit, nor actively collect, Sensitive Information from you. However, in using the App You may provide or volunteer Personal Information, including Sensitive Information, while communicating with other Users or while otherwise using the App. This information will be stored on Our secure servers.
3.1 We may use Your Personal Information:
4.2 In addition to the uses set out in section 3.1, by proceeding to use the App, You consent to disclosure of Your Personal Information as follows:
5.1 The App has been built with modern, best-practice Web development methods, with security a foremost consideration. All Personal Information collected is stored on secure servers located in Virginia, U.S.A. All traffic between the client and the server is encrypted with SSL.
5.2 We take all reasonable steps to manage data stored on Our servers to ensure data security and to prevent the loss, misuse or alteration of Your Personal Information.
5.3 Access by Hey Engage’s employees, agents and sub-contractors to Your Personal Information will be restricted to circumstances where We reasonably believe such access is needed for the operation of the App and to facilitate interaction between Account Holders and You or in a legal proceeding.
5.4 Physical, electronic, and procedural safeguards have been implemented in order to protect Your Personal Information, however, although We take all care to respect and protect Your Personal Information, We will not accept any responsibility for any unauthorized use.
5.5 You are responsible at all times for the security of any username and password needed to access the App.
5.6 We will keep Your Personal Information as long as it is required for Your use of the App and to comply with legal requirements.
5.7 If We no longer require Your Personal Information for any purpose, including legal purposes, We will take reasonable steps to securely destroy or permanently de-identify the Personal Information.
6.1 Subject to this clause 6, you are entitled to access any of Our records that contain Your Personal Information.
6.2 If any of Our records contain Personal Information about You that is inaccurate, please advise Us at firstname.lastname@example.org.
6.3 Although Hey Engage may charge a fee for a complex or resource intensive change to Your Personal Information there will normally be no fee charged for processing an access or correction request.
6.4 You can lodge a request to access and/or correct Your Personal Information, edit Your account information at any time or cancel Your registration by contacting Us at email@example.com. Any request received by Hey Engage will be dealt with within a reasonable time period and if, for any reason, We decline Your request for access, We will give You reasons for Our decision when We respond to Your request. We reserve the right to delete information under extraordinary circumstances (e.g. for legal reasons, or where a disproportional amount of technical work is involved).
6.5 If You wish to delete Your Personal Information, You should make a request to Us using the above email address. Hey Engagewill comply with a request to delete Personal Information unless Weare required by law to retain it.
7.2 You must ensure that You comply with the Privacy Act 1988 in collecting, storing or making any use of User Content disclosed to You by Us via the App, or by other Users whether via the App or otherwise.
7.4 We are not liable for any User’s use of personal or sensitive information (within the meaning of the Privacy Act 1988) which is disclosed by one User to another, or obtained by one User from another, whether via the App or otherwise.
8.1 Any complaints relating to the treatment of Your Personal Information or breach of the relevant privacy laws in force in Australia from time to time should directed to Hey Engage’s complaints officer at firstname.lastname@example.org. We will respond to every email within a reasonable time period. We will endeavour to resolve all complaints as soon as possible.
8.2 If You would like further information about:
Privacy Officer Nichify Holdings Pty Ltd
G03 173-177 Barkly Street
Last updated: June 2017